Can you deliver daily before my stall opens, including weekends and public holidays?⌄
Yes — every drop is at your stall by 6 AM, seven days a week, including public holidays. We plan our routes around hawker-centre opening hours, not warehouse convenience.
Are your vegetables, meats, and seafood as fresh as what I get from my wet market supplier?⌄
We run a daily sourcing trip to Pasir Panjang Wholesale Centre, so produce is never more than 24 hours from source to your stall. If a batch doesn't meet wet-market grade on arrival, we replace it at no charge on the next drop.
What are your minimum order quantities, and do you charge carton or small-order surcharges?⌄
There is no minimum order quantity. Orders above SGD 100 deliver free; below that, a flat SGD 8 fee applies — no carton surcharges, no hidden line items. You only pay for what you order.
Can I WhatsApp my orders and last-minute changes, or do I need to use an app or portal?⌄
WhatsApp is our primary ordering channel — no app, no portal, no account login required. Send your order, swap an item, or add a last-minute crate of eggs before midnight and it's on the truck.
Do you offer 7 to 30 day credit terms, or must I pay cash on delivery every time?⌄
Regular trade customers receive 14-day credit from their very first order, with 30-day terms unlocked after 60 days of trading. Unlike most broadline distributors who reserve credit for chain accounts, we treat every hawker stall as the real business it is.
How is Strait Provisioning different from Bidfood SG or Lim Siang Huat?⌄
Bidfood SG and Lim Siang Huat are built for hotel kitchens and food manufacturers — their pack sizes, MOQs, and ordering systems reflect that. Strait Provisioning is sized for a single-wok stall: smaller drops, WhatsApp ordering, and credit terms that don't require a procurement department to unlock.